Meet the THN Board
Todd Shell, Board Chair
Todd began his career with CORT in 1991 in Dallas and has held various positions including National Brand Manager and National Marketing Manager. He is currently the National Director – Supportive Housing – Recovery/Treatment Facilities. Todd has received numerous awards and certifications throughout his career, including the prestigious Presidents Sales Excellence Award. After meeting people in the supportive housing industry, Todd began volunteering at local organizations serving food, collecting can goods for food banks, clothes drives, and in any way he felt he could help. Through his volunteer efforts, he could see the effects of helping people through housing and supportive services. Todd Shell grew up in the small East Texas Town known as Carthage Texas. After graduating High School, he attended Panola Jr College and LSU where he obtained his degree majoring in marketing and management.
Dr. Ben King
Dr. Ben King is a Clinical Assistant Professor of Public Health at the University of Texas at Austin and Research Scientist at the University of Texas Dell Medical School Stroke Institute, in the Department of Neurology. He is also the President and Chief Scientific Officer of Methods and Results, a research consulting service. He has a Master’s in Public Health and Community Health Management and a Doctorate in Epidemiology from the UT-Houston School of Public Health. Through M&R, he works with biomedical and healthcare-focused start-up initiatives and community-based non-profits, particularly in housing/homelessness services and mental health programs. He has served in multiple leadership roles at the American Public Health Association, as a peer reviewer for multiple journals, and as a member of the National Health Care for the Homeless Council’s Research Committee.
Taylor Cook is a Design Program Manager at the University of Texas Dell Medical School’s Design Institute for Health. Prior to joining the Medical School, she established the City of Austin’s Service Design Lab and lead a team to develop human-centered approaches to address the problem of homelessness. Originally from Fort Worth, Taylor has been an Austinite since 2008. She has a B.A. in Economics and Political Science from Hollins University in Roanoke, Virginia and a M.A. in Economics and Master of Public Administration from the University of Montana.
Natalie Hicks (she/her) is a client manager in the private aviation industry for Jet Linx based in Austin, TX, a corporation she has been with since 2019. Prior to her time with Jet Linx, she worked in various capacities at Circuit of the Americas alongside the accounting, sales, and events teams, hosting major events such as Formula 1, MotoGP, and many concerts at the Germania Insurance Amphitheater. Natalie developed a strong interest in contributing assistance to underserved communities in high school in Tulsa, OK when she served as a junior board member for Emergency Infant Services, a local Tulsa organization dedicated to providing basic needs such as diapers, formula, and clothing for expecting and new parents. She has volunteered at a plethora of organizations fighting for equity and access to basic needs in an individual capacity and served on the board of Team Snacks from 2018-2020 as Membership Coordinator. Team Snacks is a bicycling civic organization in Austin, TX dedicated to fitness, friends, and fun for women, non-binary folks, and anyone who identifies within the LGBTQIA+ community. Natalie is new to the Texas Homeless Network board and looks forward to working with a stellar team of people working toward improving the lives of our neighbors experiencing homelessness.
Tamara joined the New Hope Housing team in 2003. In her role now as Vice President of Onsite Operations, Tamara is responsible for overall fiscal accountability of 120 million in assets comprised of seven (7) single room occupancy (SRO) supportive housing communities along with a 187 unit family project. She is charged with overall property management, including oversight of personnel (95+), and physical asset management of New Hope’s non-profit residential housing portfolio. Additionally, she ensures operational compliance with all public and private funding obligations. Tamara works closely with architects and project managers in the development of sites under construction to ensure durability, and practical, efficient use. Also under her purview is the development and implementation of New Hope’s Resident Programs providing life-stabilizing services to 826 adults and 187 families.
As part of New Hope’s housing + services program model, Tamara also works diligently within the greater Houston community to foster strong collaborations with the Houston Housing Authority and area social service agencies, such as Star of Hope, SEARCH, Health Care for the Homeless, United Healthcare, Child Protective Services, The Harris Center, and Area 360 (formerly HACS). Through these strong collaborations, vulnerable individuals and families are afforded high quality, affordable housing with intensive case management, and access to badly needed health education and medical services. Many of the individuals served are formerly homeless, aging, and have complex health and social support needs, with cognitive disabilities.
Tamara is a graduate of the National Apartment Association’s CAPS (Certified Portfolio Supervisor) program, and holds certifications through the National Center for Housing Management in Low Income Tax Credits and Fair Housing. She is a graduate of St. Luke’s Collaborative Leadership Academy (2014) and a graduate of Bank of America’s Neighborhood Builders Emerging Leader program (2011). She has been a proud member of Comerica Bank’s Texas Community Development Advisory Council since 2010 and a sits on the Board of Directors of the Texas Association of Community Development Corporations, Houston Apartment Association and Texas Homeless Network.
Dr. Benjamin Jules
Dr. Jules serves as a Parent Liaison in the Office of Special Education Services in Houston Independent School District. Collaborating with school leaders, teachers, staff, and psychologists during the process of addressing parent concerns including members of the RTi, section 504, and the individualized education program (IEP) teams in the district to ensure success for students receiving special education and related services has been gratifying for Dr. Jules.
Dr. Jules’ passion as an educator has also consisted of working as an elementary and middle school band director and General Equivalency Degree (G.E.D.) instructor in the Adult Education department at Houston Community College.
Prior to entering the field of education, Dr. Jules worked with homeless youth at Covenant House Texas as a youth counselor in the Boys Rights of Passage Program. Dr. Jules strongly believes the actions of developing meaningful relationships with students, parents, school leaders, and staff to be the key ingredient for obtaining positive outcomes for students.
Dr. Jules is a native Houstonian. Dr. Jules is married to the love of his live Kimberly Jules who is also an educator at St. Francis Episcopal School. He has a BA in Music Education from Texas Southern University, MEd – Educational Leadership and Ed.D. – Educational Leadership from the University of St. Thomas – Houston, Texas.
Most recently, Daniel was a Program Director at IBM focused on strategic operations for a large portfolio of software teams across the breadth of the IBM software portfolio. His primary focus was to collaborate with local and distributed design, product management, and engineering leadership to establish an operating model that allows the design thinking framework to expand throughout the worldwide enterprise and help solve real human problems. He is currently working on an approach to help other industries reframe their strategy using design thinking and a user-centered approach to business solutions.
Prior to joining IBM in 2015, Daniel worked as a Producer and Head of Production, Technology, and Operations for Cannes, Clio, and Academy Award-winning digital media and entertainment companies.
Originally from Houston, Daniel made the move to Austin in 2012. He has a B.A. from Tulane University and an M.B.A. from the University of Texas at Austin.
As a Global Strategist with Dell Technologies’ Executive Briefing Program, Nathan travels around the world consulting Fortune 500 business leaders, national governments, and global non-profit organizations on Digital Transformation Strategy.
Nathan’s passion for the study and application of unique solutions for addressing homelessness began in 2014 while he was working in Singapore as an Associate Consultant and Researcher. Throughout his time in Singapore, Nathan worked collaborating with East Asian governments on the development of pragmatic public health and education policy.
Nathan serves on the Board of Directors of the Texas Homeless Network and Farmshare Austin. He is a former Volunteer Firefighter and holds degrees from Texas A&M University in International Business and Chinese Language Studies.
Outside of his work as a Technology Evangelist and Homeless Advocate, Nathan enjoys rock-climbing and bouldering or hiking the Austin Greenbelt with his rescue American Terrier.
Jo Schaeffer is a professional facilitator, speaker and consultant specializing in leadership and human behavior. Formerly the head of learning and development with Tokyo Electron International, Jo comes to the THN board with nearly 17 years in training, and systems development for corporate, government, and nonprofit organizations. Her wide-ranging clientele includes large organizations such as NASA, Nike, the US Army, Driscolls, the University of California at Davis. A highly sought-after speaker, Jo has keynoted events with the Association for Talent Development (ATD), TEDx, the U.S. Air Force, the University of Texas at Austin, Cleveland Clinic as well as non-profit events with FrontSteps Homeless Shelter and Young Nonprofit Professionals Network.
Jo earned a B.A. from Southern Virginia University and an M.A. from the University of Utah. She enjoys music, the outdoors and reading. Jo is mother to five children, including a daughter she had while a sophomore in college and chose to place in an open adoption. As a pregnant teenager with limited resources, Jo was provided housing at a homeless shelter. It’s now her great privilege to get to pay it forward as a board member with THN.
Heather gained her passion for helping people less fortunate and experiencing homelessness at an early age. From bringing meals from her mother’s restaurant as a small child to adopting a grandmother (previously homeless) from the VA hospital throughout high school, and traveling to remote areas of Mexico during college to provide health care and basic needs to the extremely impoverished. Heather subsequently volunteered at various local organizations providing food, clothes, and in particular, essential items needed for infants and toddlers. After receiving her B.A. from Auburn University in Psychology, Heather worked as a counselor for the Alabama Department of Health, providing counseling to those suffering from mental illness who had previously been homeless or recently released from incarceration. Heather’s experience as a counselor, staying in the home with her patients at least 3 nights a week, greatly intensified her desire to remedy the plight of those less fortunate.
Heather graduated from Southern Methodist University School of Law, Cum Laude, in 2000. During her second and third year in law school, Heather was in charge of the Dallas Kids Project, wherein volunteer law students taught children in low-income neighborhoods the basics of law and at the conclusion of the year the children had their own mock trial. Since graduating from law school, Heather’s desire has been to do the most she can to help those less fortunate with the utilization of her law degree. As a result, Heather was named a Life Fellow of the Texas Bar Foundation and has been a Member of the Pro Bono College of Law since 2002, committed to providing a minimum of 40 hours of legal advice to the low income per year. She is currently Senior Counsel at the law firm of Mejias Lindsay, PLLC in Houston. Heather also currently serves as a Humble ISD legislative delegate, with a goal to ensure Congress hears the needs and recognizes the rights of our children in the public education school system.