What is Coordinated Entry?

As outlined in the CoC Program Interim Rule, each Continuum of Care is responsible for establishing and operating a centralized or coordinated assessment system that will provide a comprehensive assessment of the needs of individuals and families for housing and services. This system is called Coordinated Entry (CE) in the Texas Balance of State (TX BoS CoC).

CE is a powerful piece of a Housing Crisis Response System that ensures that people experiencing or at-risk of homelessness can readily find and navigate crisis intervention assistance. It is designed to ensure that households are prioritized for and matched with the right intervention as quickly as possible. It aims to standardize the access, assessment, and referral process across all providers in communities.

Coordinated Entry in the Texas Balance of State Continuum of Care

In the TX BoS CoC, the CE process is managed by multiple parties from the regional to the CoC levels. These parties include the TX BoS CoC, Texas Homeless Network, the Coordinated Entry Steering Committee, and Coordinated Entry Planning Entities. The CE process operates similarly across all 17 designated CE regions in the TX BoS CoC and involves Entry Points, Assessors, and Receiving Agencies. The process flowchart below provides a very brief overview of the CE process in the TX BoS CoC. Click each bulleted title for more information:

Planning Entities

  • TX BoS CoC – The TX BoS CoC is made up of all service providers, advocates, local government officials, and citizens who work to eliminate homelessness in 215 of Texas’ 254 counties. The TX BoS CoC is governed by a Board elected by the general members of the CoC. 
    • Texas Homeless Network – Texas Homeless Network is appointed by the CoC Board as the Lead Agency and HMIS Lead for the TX BoS CoC. THN serves as the policy oversight and evaluation entity for CE implementation in the TX BoS CoC. THN also provides technical assistance and supports the Coordinated Entry Planning Entities (CEPE) with managing local CE processes.
  • Coordinated Entry Planning Entities – Coordinated Entry Planning Entities (CEPEs) are the management bodies at the regional levels responsible for implementing the day-to-day process of CE in the region. This includes establishing the day-to-day management structures, establishing a clear and accessible communication plan in their region, promoting standardized screening, assessment and referral processes, ensuring enrollment of staff into training, and conducting evaluation and monitoring of their local CE process.
  • Coordinated Entry Steering Committee – The Coordinated Entry Steering Committee (CESC) is composed of elected representatives from each Coordinated Entry Planning Entity (CEPE) within the TX BoS CoC. This committee provides direct support and guidance to the CoC Board on systems change efforts and influences the direction of the CE process in the TX BoS CoC.

Local CE Process

Participating Agencies

  • Entry Points – Entry Points are the points of access, or front doors, into the housing crisis response system and are often the organizations that households approach to access resources in their communities. 
    • Assessors – Assessors are staff members who work with households seeking assistance at an Entry Point. Staff members are considered Assessors when they have completed training with the TX BoS CoC. 
  • Receiving Agencies – Receiving Agencies are agencies that have housing intervention projects to assist individuals in resolving their homelessness. When Receiving Projects receive referrals from the local CE process, they must fill project vacancies with the referred household after eligibility has been verified. Receiving Agencies that do not currently use HMIS are strongly encouraged to use HMIS. Visit here for more information:  https://www.thn.org/texas-balance-state-continuum-care/hmis/basics/

Non-Participating Agencies

  • Agencies not currently participating in CE within a region but are involved in a region’s homeless crisis response system still play a crucial role in housing and resources needed for people experiencing homelessness. Therefore, they should be frequently encouraged to participate in CE with CEPEs giving guidance and displaying the benefits that regions and agencies are seeing from involvement with CE.

Common Terms for Participating Agencies

  • Continuum of Care (CoC) Program – This program is designed to promote community-wide commitment to the goal of ending homelessness; to provide funding for efforts by nonprofit providers, states, and local governments to quickly re-house homeless individuals, families, persons fleeing domestic violence, and youth while minimizing the trauma and dislocation caused by homelessness; to promote access to and effective utilization of mainstream programs by homeless individuals and families; and to optimize self-sufficiency among those experiencing homelessness.
  • Emergency Solutions Grant (ESG) Program – This program provides funding to do the following: engage homeless individuals and families living on the street, improve emergency shelters for individuals and families, help operate emergency shelters, provide essential services to shelter residents, rapid re-house homeless individuals and families and prevent individuals and families from becoming homeless.
  • Supportive Services for Veteran Families (SSVF) Program – This program was established in 2011 to rapidly re-house homeless Veteran families and prevent homelessness for those at imminent risk due to a housing crisis. Through a competitive application, the U.S. Department of Veterans Affairs (VA) makes grants to private non-profit organizations and consumer cooperatives to provide eligible Veteran families with outreach, case management, and assistance in obtaining VA and other mainstream benefits that promote housing stability and community integration.
  • VA Medical Centers (VAMC) – these are medical centers operated by the Veterans Health Administration (VHA) as a component of the U.S. Department of Veteran Affairs (VA). The VHA also administers and operates Outpatient Clinics (OPC), Community Based Outpatient Clinics (CBOC), and VA Community Living Centers (VA Nursing Home) Programs. In Texas, there are 5 VAMCs and 7 VA Health Care Systems.
  • Victim Service Provider – HUD defines a victim service provider to mean a private nonprofit organization whose primary mission is to provide direct services to victims of domestic violence.
  • As an Assessor who also does Street Outreach, can I complete a paper CE assessment?
    • Yes, street outreach workers who are also assessors can use paper CE assessments, however, you must request these paper assessments by emailing CE@thn.org and asking for them with your name, your agency name and your CE region. 
  • Where do I provide feedback on Systems Change in my region?
    • You can provide your feedback here
  • How do I add an Entry Point to my region?

TX BoS CoC CE Regions

Coverage Area: Bastrop, Colorado, Fayette, Lee, and Austin counties

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

 

Coverage Area: Jefferson, Chambers, Hardin, and Orange counties

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Brazoria County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Cameron County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Nueces County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Denton

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Galveston County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Hidalgo County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Bell, Coryell, Hamilton, and Lampasas counties

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Webb County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Gregg, Harrison, Marion, Panola, Rusk, and Upshur counties

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Lubbock County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Delta, Franklin, Hopkins, Lamar, Red River, Titus, and Wood counties

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Ector County

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Bowie, Camp, Cass, and Morris counties

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

Coverage Area: Victoria, Lavaca, Jackson, Goliad, DeWitt, Calhoun, Aransas, and Refugio

  • Regional Governance Documents
    • CE Policies and Procedures
    • Eligibility Matrix for Assessors
    • Marketing Materials
    • Ghost Profile List

The TX BoS CoC covers 215 out of 254 counties in Texas. Counties and cities outside of an established CE region are known colloquially as the “18th Region”.

Entry Points in the TX BoS CoC

Entry Point Map Texas Balance of State CoC

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